We’re an independent agency with six offices across Kansas. We compare about 18 insurance companies for you, and when something happens, you call someone in your own town.
Your local office
Monday to Friday, 8 am to 5:30 pm
Tess Kaiser
Office lead, personal and life, 11 years with us
1820 Main Street, Great Bend, KS 67530
Most asked about here: low-lying ground
Homes near the river and the wetlands can flood even outside mapped flood zones, and standard home policies don’t cover flood. Flood coverage usually takes 30 days to start.
A captive agent can only sell one company’s policies. As an independent agency we shop yours with about 18 companies, and we stay your agent if a better option comes along later.
How independent agencies work| Question | Captive agent | Prairie Shield |
|---|---|---|
| Insurance companies quoted | One | About 18 |
| If your rate jumps at renewal | Accept it or start over | We re-shop it for you |
| Home, auto, farm and business together | Only if one company writes all of it | Yes, mixed and matched |
| Who you call with a claim | A national claims line | Your office in town |
What we check with clients, and when. Your local office will reach out before each season.
Check roof age, wind and hail deductibles and comprehensive auto coverage before storms start.
Custom harvesting and borrowed equipment raise liability questions. Call before the combines roll.
Vendors and event hosts need certificates of insurance, and dry fall days raise grass fire risk.
Ice on two-lane highways means more collisions. Review roadside help and rental coverage before the first storm.
Your agent knows your policy, your property and, usually, your road. We stay on your claim until it’s paid.
How to report a claimTell us what happened. If it’s after hours, we’ll give you the insurance company’s 24-hour line and call you first thing.
We file the claim with your insurance company and explain your deductible and coverage in plain words.
If an adjuster is slow or a payment looks wrong, your agent calls them, so you don’t have to.
Luis explained everything in Spanish to my parents and in English to me. We finally have the ranch, the house and the trucks all with one agent.
I needed a certificate for a fair booth by Thursday. Priya’s office had it to the fair board the same afternoon.
Hail took out two pivots and the roof in the same storm. Hannah was out to the farm the next morning and stayed on top of the claim until it was paid.
Some of the 18 companies we compare (fictional names for this demo)
We don’t work for one insurance company. We compare quotes from about 18 companies and recommend the one that fits, and we stay your agent if you switch companies later.
Yes. Your policies are on one shared system, so any of our six offices can help with a question, a change or a claim.
Call your local office first. We’ll help you report it to the insurance company, explain what’s covered and follow up until it’s settled.
Yes. Our Dodge City and Garden City offices have Spanish-speaking agents and service staff, and they can help clients from any office.